Employee Relations & Industrial Relations Professional
Employee relations and industrial relations practice. Course outline to be confirmed by EPIQ. Duration: 40 hours.
Who this course is for
HR professionals, particularly those working in manufacturing and workforce-intensive environments.
What you will learn
- Employee relations
- Grievance handling
- Conflict management
- Absenteeism
- Attrition
- Discipline
- Misconduct
- Warning letters
- Show-cause process
- Domestic enquiry — overview
- Employee counselling
- Union and worker relations
- Industrial relations fundamentals
- Contract workforce management
- Shop-floor HR
- Worker engagement
Practical application
- 1Work through an employee absenteeism scenario
- 2Handle a grievance scenario
- 3Analyse a misconduct case
- 4Develop a disciplinary-action approach
- 5Prepare supporting documentation
- 6Work through the case to resolution
